Customer Care
Customer Care
Cooking with Technology
From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.
Cooking with Technology
From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.
Cooking with Technology
From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.
Outstanding warranty
You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.
Outstanding warranty
You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.
Outstanding warranty
You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.
Concierge Service
We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service to keep you cooking.
Concierge Service
We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service to keep you cooking.
Whether it’s registering your products, scheduling maintenance, or offering simple advice – you’ll be matched with your personal, dedicated service representative who can help with everything you need.
Our repair technicians keep their trucks well-stocked so there’s no waiting for parts – one appointment and the repair is complete. And you can count on a two-hour appointment window, where available, with a courtesy alert within 30 minutes of arrival time.
Want us to take a look at something for you? No problem, your smartphone makes it easy to solve many of your concerns remotely.
Download Library
Brochures, specifications, installation manuals, and more – get to know SKS Canada refrigerators better with the click of a button.
Download Library
Brochures, specifications, installation manuals, and more – get to know SKS Canada refrigerators better with the click of a button.
Questions? We’re happy to help.
Questions? We’re happy to help.
Be the first to know about the latest products and offers from SKS Canada
Get in touch
Whether it’s registering your products, scheduling maintenance, or offering simple advice, a dedicated service representative is here to help.
ATTENTION QUEBEC CONSUMERS
LG Electronics Canada is committed to helping you get the most from your LG products. Please see the details below to learn more about the availability of replacement parts, repair services, and product maintenance support.
Replacement Parts. LG stands behind its products and makes every reasonable effort to ensure its products can be maintained and repaired, as required. You may access the catalogue of available parts and services at www.lg.com/ca_en/support/. However, LG in no way guarantees and makes no representations regarding the availability of specific parts. LG expressly disclaims any guarantee, warranty or obligation in respect of that availability.
Repair Services. At LG, we’re here to help keep your products running smoothly. Our Direct Mobile Service technicians and Authorized Service Centers are located across Canada and ready to assist with your repair needs. However, LG in no way guarantees and makes no representations regarding the availability of repair services. LG expressly disclaims any guarantee, warranty or obligation in respect of that availability. To book a service call, please visit: www.lg.com/ca_en/support/product-support/repair-request/
Information for Maintenance or Repair. LG provides information on the maintenance and/or repair of goods for most LG products. However, LG in no way guarantees and makes no representations regarding the availability of information or instructions for such maintenance at any time. LG expressly disclaims any guarantee, warranty or obligation in respect of that availability. To access information on our support tools please visit www.lg.com/ca_en/support/